1. Your Acceptance

1.1 These are the terms on which Chloe Ann Personal Training (referred to as Chloe Ann Coaching, we, our, or us) permits users (referred to as you or your) to:

• Access and use the Chloe Ann Coaching website (https://www.coachingchloeann.com) and any subdomains, including those related to personal training, online coaching, social media services, and alignment work.

• Use the services and functionality made available through the website.

• Communicate with Chloe Ann Coaching.

• Review information about our products and services, book sessions or programs through our online booking system, and register for coaching memberships.

• View and interact with any content, information, advice, text, videos, or other material provided by Chloe Ann Coaching (Chloe Ann Content).

1.2 By using this website or booking any services, you agree to be bound by these terms.

1.3 We may update these terms from time to time, and your continued use of the website or our services constitutes acceptance of any updated terms. It is your responsibility to check for updates regularly.

2. Registering an Account

2.1 You may be required to register an account to:

• Access online coaching programs.

• Book personal training (in-person or virtual), alignment work, or social media services.

• Manage your sessions, payments, and program details via our online booking system.

2.2 When registering an account, you must provide accurate and up-to-date personal details.

2.3 By creating an account, you confirm that you are at least 18 years old and have the legal authority to enter into this agreement.

2.4 You agree to be financially responsible for all use of your account, including subscriptions, packages, and session bookings.

3. Bookings & Memberships

3.1 All bookings must be made through our online booking system. Chloe Ann Coaching does not accept manual bookings outside of this system.

3.2 You can choose from the following:

• 1:1 Personal Training (Virtual or Face-to-Face)

• Group Online Coaching Program

• Alignment & Release Work

• Social Media Services for PTs & Gyms

3.3 Memberships are either monthly, 3-month, or 6-month commitments, depending on your chosen plan.

3.4 All sessions must be booked in advance and are subject to availability.

3.5 If you fail to schedule or attend your sessions within your membership period, they will not be refunded, credited, or rolled over.

4. Payment Terms & Refunds

4.1 All payments are non-refundable. Once processed, payments cannot be reversed or credited, regardless of whether you complete your sessions or services.

4.2 Payments can be made via credit/debit card through our online booking system.

4.3 If your payment fails or your card is declined:

• Your sessions will be postponed until payment is made.

• Failure to update your card details may result in membership suspension.

4.4 If you commit to a 3- or 6-month training contract, you are responsible for all payments within that period, even if you choose to discontinue before the end of the contract.

4.5 If you fail to complete your sessions within the contract period, they will be forfeited without refund.

5. Cancellation & Rescheduling Policy

5.1 All cancellations and reschedules must be made at least 48 hours in advance through the online booking system.

5.2 If you cancel within less than 48 hours, the session is forfeited and cannot be rescheduled or refunded.

5.3 In the rare case that Chloe Ann Coaching needs to cancel a session, an alternative time will be offered.

5.4 Missed sessions are not redeemable, refundable, or transferable.

6. Use of Services & Website

6.1 You agree not to misuse or attempt to hack the website, share your login credentials, or distribute any private program materials.

6.2 Chloe Ann Coaching reserves the right to suspend or terminate your account if any misuse occurs.

7. Release & Liability Waiver

7.1 By booking and participating in personal training, online coaching, or release & realignment work, you acknowledge that:

• All physical activity carries inherent risks, including injury or strain.

• You are responsible for your own health and wellbeing during training and have consulted a medical professional if necessary.

• Chloe Ann Coaching is not liable for any injuries, medical conditions, or adverse effects that may result from participation.

7.2 You agree to assume all risks associated with training, coaching, and services provided.

7.3 Chloe Ann Coaching does not provide medical advice—if you have an injury, condition, or specific health concern, consult your healthcare provider before participating.

8. Social Media Coaching & Content Usage

8.1 If you enroll in social media coaching services, you agree not to copy, resell, or distribute proprietary strategies or materials without written permission.

8.2 Any content created for you remains owned by you, but Chloe Ann Coaching reserves the right to display results and case studies for promotional purposes.

9. Media Release & Consent

9.1 Chloe Ann Coaching may take photos, videos, or recordings during training sessions for educational and promotional purposes.

9.2 If you do not wish to be filmed or photographed, please provide written notice before your session.

10. Changes to Services & Pricing

10.1 Chloe Ann Coaching reserves the right to adjust pricing, session availability, and program offerings at any time.

10.2 Any changes will be communicated via email and updated on the website.

11. Governing Law & Jurisdiction

11.1 These terms are governed by the laws of Australia, and any disputes will be handled within Australian legal jurisdictions.

12. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us via:

Email: chloeharris93@hotmail.com
Instagram: @coachingchloeann